10 engagements, and where each number comes from.

Manufacturing & industrial automation

Zylo Labs

Predictive maintenance for industrial equipment

A predictive maintenance system that forecasts issues, interprets technician feedback in natural language, and returns step-by-step repair instructions in real time.

• −35%equipment downtime
• +40%maintenance efficiency
• −30%operational cost

Evidence status: The published case study documents an operational predictive-maintenance system combining equipment telemetry, failure prediction and grounded repair guidance.

Technology & data infrastructure

AIT

Real-time data warehousing and machine learning platform

Migration to a cloud warehouse with change-data-capture streaming, and custom models deployed on managed infrastructure.

• −70%query latency
• +50%analytics accuracy
• +40%customer behaviour prediction

Evidence status: The source documents a working real-time data and machine-learning platform, supported by reported improvements in query performance and analytics accuracy.

E-commerce & retail

NUT Botanicals

Product recommendation engine

A recommendation engine built on behavioural segmentation rather than catalogue similarity alone.

• +25%average order value
• +40%customer retention
• −20%acquisition cost

Evidence status: The published engagement documents personalised recommendations operating on customer-behaviour data, supported by reported commercial uplift.

Consumer feedback & marketing

NUT Botanicals

Multilingual customer sentiment analysis

A sentiment classification engine that aggregates every channel and reports it against product lines.

• +30%customer satisfaction
• +25%product quality
• −20%complaint volume

Evidence status: The source documents a deployed feedback-intelligence capability spanning customer channels, supported by reported changes in satisfaction, product quality and complaint volume.

Construction & engineering

Rowad Modern Engineering

AI-based construction management system

A project management layer with dynamic workflows, scheduling automation and tracking dashboards. This engagement is the lineage ConstructINS was built from.

• +30%operational efficiency
• −25%resource downtime
• +28%on-time delivery

Evidence status: The published case study documents schedule and resource intelligence embedded in construction-management workflows, supported by reported delivery and downtime improvements.

Contact centre operations

Mogassam

Voice agent for inbound call handling

A voice agent that answers, understands the caller in their own dialect, and resolves the enquiry end to end — handing over to a person only when it cannot. This engagement is the lineage VOICE.INS was built from.

• 86.7%calls contained

Evidence status: The published 86.7% containment result documents operation on eligible inbound calls, with outcomes recorded through the call-centre workflow.

Source: Epsilon AI Analytics implementation record

Transportation, legal tech & insurance

Government & insurance sector

Accident analysis and liability assessment

A mobile-enabled system that validates the vehicles present, classifies damage, and applies liability rules to produce a report at the scene.

• −70%manual investigation time
• hoursto process a claim, from weeks

Evidence status: The source documents a field-to-claim accident-assessment workflow, supported by reported reductions in investigation and processing time.

Corporate intelligence, legal & healthcare

Government sector

RAG-based enterprise knowledge assistant

An assistant over large-scale multilingual document collections, returning answers grounded in the retrieved source rather than generated from memory. This engagement is the lineage RAG.INS was built from.

• −80%research and retrieval time

Evidence status: The source documents a production knowledge assistant operating inside the government entity's infrastructure across multilingual document collections.

Public safety & security analytics

Security & law enforcement agency

DeepSight — video intelligence platform

Frame-level object recognition with anomaly detection, turning footage into searchable indexed metadata.

• −90%human review labour

Evidence status: The published engagement documents an operational video-indexing and search capability, supported by a reported reduction in human review effort.

Forensics, visual search & legal tech

Law enforcement & IP protection

ImageTwin — image similarity analysis

Vector-based similarity matching that returns visually similar images instantly, including from degraded originals.

• −90%manual image search time

Evidence status: The source documents a working visual-similarity search capability, supported by a reported reduction in manual image-search time.