Use case · Government departments and public authorities
Search public-sector records at scale without moving sensitive knowledge outside policy boundaries.
RAG.INS brings multilingual records, circulars and departmental archives into one permission-aware retrieval layer deployable on-premises.
The operating challenge
Records sit across departments, formats and legacy repositories. Finding one defensible answer depends on knowing who owns the file and how it was named.
How the product fits
Use OCR and semantic retrieval across approved repositories while enforcing department-level access and returning the originating record with each answer.
How the workflow runs
- 1
Connect departmental archives and scan image-based records with OCR.
- 2
Preserve classification, department, date and retention metadata.
- 3
Search across permitted collections in Arabic or English.
- 4
Return a cited answer and retain an auditable request record.
Operational outcomes
- Faster cross-department retrieval
- Stronger access and residency control
- Traceable administrative decisions
Information and systems used
- Departmental archives
- Scanned records
- Circulars and legislation
- Forms and correspondence
Enterprise controls built in
The use case inherits the same deployment, permission and audit model as the product.
- Every answer is grounded in approved material and carries its source and page.
- Knowledge channels and server-side roles limit what each user may retrieve.
- Cloud, on-premises and hybrid deployment support residency and isolation requirements.
See this use case on your own process and data.
We will scope the workflow, sources, controls and success measure before proposing a pilot.
Book a 30-minute tailored demo