Use case · Compliance, legal and risk teams
Give every team the current policy answer — with the evidence attached.
RAG.INS turns policies, procedures and regulatory guidance into a governed answer service that cites the exact source and page.
The operating challenge
Policies change across business units and jurisdictions. Staff often find an old copy first, while compliance teams repeatedly answer the same questions and rebuild the evidence trail during every audit.
How the product fits
Create controlled knowledge channels by policy domain, preserve version and effective-date metadata, and answer only from material the user is permitted to see.
How the workflow runs
- 1
Ingest approved policies, procedures and regulatory circulars.
- 2
Retain owner, version, jurisdiction and effective-date metadata.
- 3
Answer staff questions in plain language from the current corpus.
- 4
Return the source and page, and log the interaction for review.
Operational outcomes
- Faster, consistent policy answers
- Less reliance on superseded documents
- A reconstructable evidence trail
Information and systems used
- Policies and procedures
- Regulatory circulars
- Control frameworks
- Audit guidance
Enterprise controls built in
The use case inherits the same deployment, permission and audit model as the product.
- Every answer is grounded in approved material and carries its source and page.
- Knowledge channels and server-side roles limit what each user may retrieve.
- Cloud, on-premises and hybrid deployment support residency and isolation requirements.
See this use case on your own process and data.
We will scope the workflow, sources, controls and success measure before proposing a pilot.
Book a 30-minute tailored demo