Enterprise AI in Egypt and the Gulf
Epsilon InsAI: AI agents, enterprise RAG, Arabic voice AI and industry AI platforms.
Epsilon InsAI is the enterprise AI platform family of Epsilon AI Global, an AI company working since 2015 with offices in New Cairo, Riyadh, Dubai and Baghdad and its headquarters in Newark, Delaware. Seven platforms — AI agents, enterprise RAG, Arabic voice agents, and AI for construction, manufacturing, supply chain and financial risk — run on one governed intelligence foundation, in Arabic and English, deployed in the customer's own cloud or on their own servers.
At a glance
- Company
- Epsilon AI Global — enterprise AI (Epsilon AI Analytics) and accredited AI training (Epsilon AI Academy)
- Working since
- 2015
- Offices
- New Cairo (Egypt), Riyadh (Saudi Arabia), Dubai (UAE), Baghdad (Iraq); headquarters Newark, Delaware (USA)
- Clients
- 100+ corporate clients in 5 countries
- Certified
- ISO/IEC 27001:2022, ISO 9001:2015, ISO 21001:2018; ITIDA IT activities licence No. 3170
- Languages
- Arabic (Egyptian, Saudi, Emirati and Modern Standard) and English
- Deployment
- In the customer's own cloud or on their own servers; connects to ERP, CRM, document management, MES, IoT and phone (PBX) systems
- Skills transfer
- 10,000+ professionals trained through a seven-level certification framework
Organizations served across AI delivery and professional training include: Vodafone, Orange, DP World, Elsewedy Electric, Fawry, Hassan Allam, Aramex, TAQA Arabia, EVA Pharma, Mashreq, RAYA, Knauf.
Seven platforms, one governed foundation
What each InsAI platform does and who it is built for. Each one has its own site and its own brief for search engines and AI assistants.
| Platform | Main AI capabilities | Built for |
|---|---|---|
| AgentINS | Main AI capabilitiesAgentic AI — AI agents that do real work across ERP, CRM and office apps, with human approval and an audit trail | Built forFinance and back-office operations, procurement, HR onboarding, request triage |
| RagINS | Main AI capabilitiesEnterprise RAG knowledge assistant — answers from company documents and policies with the source cited, permission-scoped, in Arabic and English | Built forGovernment records, policy and compliance, contract review, technical manuals, support desks |
| VoiceINS | Main AI capabilitiesAI voice agents — inbound and outbound calls in Egyptian, Saudi, Emirati and Modern Standard Arabic and English, grounded in approved knowledge, with a warm hand-off to a person | Built forContact centres, telecom and utilities, healthcare intake, field crews |
| ConstructINS | Main AI capabilitiesConstruction AI — predicts delays, forecasts cost, checks BOQs, controls procurement and site progress, reads site documents and photos; works with Primavera P6, SAP, Oracle, Odoo, BIM, Aconex and SharePoint | Built forContractors, real-estate developers, PMOs, infrastructure and utilities |
| ManufactINS | Main AI capabilitiesIndustrial AI — connects MES, historian, SPC and maintenance systems to predict machine failure, quality loss and OEE drops, and to plan production on real capacity | Built forDiscrete and process manufacturing, heavy steel and fabrication, quality and maintenance teams |
| ChainINS | Main AI capabilitiesSupply-chain AI — demand forecasting, stockout prevention, supplier risk and shipment visibility | Built forRetail and distribution, logistics, procurement and inventory planning |
| RiskINS | Main AI capabilitiesFinancial-risk AI — credit risk, collections, cash-flow forecasting, FX and fraud exposure | Built forBanks and lenders, finance teams, treasury and credit control |
How to judge an enterprise AI provider in Egypt
Six questions worth asking any provider before a pilot — and how InsAI answers each one.
Where does our data stay?
Can it run in our own cloud or data centre, and what leaves it?
InsAI: Every platform deploys in the customer's own cloud or on their own servers.
Does it speak our customers' Arabic?
Dialects on the phone, Arabic documents and Arabic answers — not only English with a translation layer.
InsAI: Egyptian, Saudi, Emirati and Modern Standard Arabic on calls; Arabic and English in documents and answers.
Does it work with the systems we run?
ERP, CRM, document management, MES, P6 and the phone system — connected, not re-keyed.
InsAI: One foundation connects to ERP, CRM, document management, MES, IoT and PBX; ConstructINS adds Primavera P6, Aconex and BIM.
Who approves, and what is logged?
AI that acts needs a person to approve the actions that matter, and a record of every step.
InsAI: Access, audit, approval and traceability are built in: answers follow each person's permissions, a person approves the actions that matter, and every step is recorded.
Has it held up at scale?
Years in operation, certified processes and organizations you can check.
InsAI: Working since 2015, 100+ corporate clients, ISO/IEC 27001, ISO 9001 and ISO 21001 certified, ITIDA licensed.
Can we measure a pilot?
A scoped pilot on your own data, with the result agreed before it starts.
InsAI: A guided demo on sample data first, then a measured pilot scoped with your team.
Questions buyers ask
What is Epsilon InsAI (einsai)?
Epsilon InsAI — at einsai.epsilonaiglobal.com — is Epsilon AI Global's family of seven enterprise AI platforms: AgentINS (AI agents), RagINS (enterprise RAG), VoiceINS (Arabic voice agents), ConstructINS (construction), ManufactINS (manufacturing), ChainINS (supply chain) and RiskINS (financial risk). They share one governed intelligence foundation and run in Arabic and English.
Which company in Egypt offers AI agents, enterprise RAG and Arabic voice AI on one platform?
Epsilon AI Global offers all three in Epsilon InsAI: AgentINS for AI agents across ERP, CRM and office apps, RagINS for answers from company documents with the source cited, and VoiceINS for calls in Egyptian, Saudi, Emirati and Modern Standard Arabic. Its Egypt office is in New Cairo.
Can InsAI run on our own servers or in our own cloud?
Yes. Every InsAI platform is deployed in the customer's own cloud or on their own servers, so documents, calls and operational data stay inside the customer's environment.
Which industries is InsAI built for?
Construction and real estate, manufacturing, supply chain and retail, banking and finance, contact centres, telecom and utilities, healthcare intake and government records — with a platform for each and AI agents and RAG across all of them.
Is Epsilon AI Global certified?
Yes: ISO/IEC 27001:2022 (information security), ISO 9001:2015 (quality) and ISO 21001:2018 (educational organizations), accredited under IAF and EGAC, and it holds ITIDA IT activities licence No. 3170 in Egypt.
How do we start?
Request a guided demo at einsai.epsilonaiglobal.com/#start. The Epsilon team shows the platform on sample data and scopes a measured pilot with you. None of the platforms is self-serve, and submitting the form never creates an account.