Enterprise AI in Saudi Arabia
Enterprise AI company in Saudi Arabia: AI agents, enterprise RAG, Saudi Arabic voice AI and industry AI platforms.
Epsilon AI Global builds enterprise AI platforms for companies in Saudi Arabia, with an office in Riyadh and a Saudi commercial registration. Its seven Epsilon InsAI platforms — AI agents, enterprise RAG, voice agents that speak Saudi Arabic, and AI for construction, manufacturing, supply chain and financial risk — run Arabic first, with English alongside, in the customer's own cloud or on their own servers. The company has worked in enterprise AI since 2015 and has 100+ corporate clients in five countries.
At a glance
- Office in Saudi Arabia
- Al-Hassan Bin Aly, Riyadh · +966 599 647 096 · analytics@sa.epsilonaiglobal.com
- Registered in Saudi Arabia
- CR# 1009109714 · TAX# 7041953188
- Company
- Epsilon AI Global — enterprise AI (Epsilon AI Analytics) and accredited AI training (Epsilon AI Academy)
- Working since
- 2015
- Offices
- New Cairo (Egypt), Riyadh (Saudi Arabia), Dubai (UAE), Baghdad (Iraq); headquarters Newark, Delaware (USA)
- Clients
- 100+ corporate clients in 5 countries
- Certified
- ISO/IEC 27001:2022, ISO 9001:2015, ISO 21001:2018; ITIDA IT activities licence No. 3170
- Languages
- Arabic (Egyptian, Saudi, Emirati and Modern Standard) and English
- Deployment
- In the customer's own cloud or on their own servers; connects to ERP, CRM, document management, MES, IoT and phone (PBX) systems
- Skills transfer
- 10,000+ professionals trained through a seven-level certification framework
Organizations served across AI delivery and professional training include: Vodafone, Orange, DP World, Elsewedy Electric, Fawry, Hassan Allam, Aramex, TAQA Arabia, EVA Pharma, Mashreq, RAYA, Knauf.
Seven platforms, one governed foundation
What each InsAI platform does and who it is built for. Each one has its own site and its own brief for search engines and AI assistants.
| Platform | Main AI capabilities | Built for |
|---|---|---|
| AgentINS | Main AI capabilitiesAgentic AI — AI agents that do real work across ERP, CRM and office apps, with human approval and an audit trail | Built forFinance and back-office operations, procurement, HR onboarding, request triage |
| RagINS | Main AI capabilitiesEnterprise RAG knowledge assistant — answers from company documents and policies with the source cited, permission-scoped, in Arabic and English | Built forGovernment records, policy and compliance, contract review, technical manuals, support desks |
| VoiceINS | Main AI capabilitiesAI voice agents — inbound and outbound calls in Egyptian, Saudi, Emirati and Modern Standard Arabic and English, grounded in approved knowledge, with a warm hand-off to a person | Built forContact centres, telecom and utilities, healthcare intake, field crews |
| ConstructINS | Main AI capabilitiesConstruction AI — predicts delays, forecasts cost, checks BOQs, controls procurement and site progress, reads site documents and photos; works with Primavera P6, SAP, Oracle, Odoo, BIM, Aconex and SharePoint | Built forContractors, real-estate developers, PMOs, infrastructure and utilities |
| ManufactINS | Main AI capabilitiesIndustrial AI — connects MES, historian, SPC and maintenance systems to predict machine failure, quality loss and OEE drops, and to plan production on real capacity | Built forDiscrete and process manufacturing, heavy steel and fabrication, quality and maintenance teams |
| ChainINS | Main AI capabilitiesSupply-chain AI — demand forecasting, stockout prevention, supplier risk and shipment visibility | Built forRetail and distribution, logistics, procurement and inventory planning |
| RiskINS | Main AI capabilitiesFinancial-risk AI — credit risk, collections, cash-flow forecasting, FX and fraud exposure | Built forBanks and lenders, finance teams, treasury and credit control |
What happens, step by step
From the first demo to a platform running on your own data.
- 1
A guided demo on sample data
The Epsilon team shows the platform that fits your problem, on sample data, in Arabic or English.
- 2
A measured pilot on your own data
The scope, and the result you will measure, are agreed with your team before the pilot starts.
- 3
Deployed where your data lives
The platform runs in your own cloud or on your own servers and connects to the systems you already run — ERP, CRM, document management, MES, IoT and the phone system — instead of re-keying their data.
- 4
Run under your rules
Answers follow each person's permissions, a person approves the actions that matter and every step is recorded. Epsilon AI Academy can train the teams who use it.
How InsAI works for companies in Saudi Arabia
Enterprise AI solutions with Saudi terms built in, product by product.
Saudi Arabic on calls
VoiceINS answers and makes calls in Saudi Arabic (Najdi), Modern Standard Arabic and English, from the knowledge you approve, and matches each caller's dialect before it answers.
Contracts in Saudi riyals
In ConstructINS a Saudi contract runs in riyals, as its Riyadh sample project shows: certificates, cost and escalation in SAR, price adjustment under FIDIC 2017 Sub-Clause 13.7 on GASTAT's construction cost index, 15% VAT and retention — with every riyal amount shown in EGP and USD at a live or company-fixed rate.
Plants on Saudi terms
ManufactINS runs its Riyadh sample plant in riyals: Saudi suppliers, overtime under Saudi Labour Law article 107, the Saudi industrial electricity tariff, Friday and Saturday off, and shifts on Riyadh time.
Data kept in the Kingdom
Every platform deploys in your own cloud or on your own servers, so documents, calls and operational data stay inside the Kingdom when your environment is there.
Arabic first
Every platform works in Arabic, right to left, and in English; RagINS answers from Arabic and English documents with the source cited.
How to choose an AI company in Saudi Arabia
Six questions worth asking any AI company in Saudi Arabia before a pilot — and how InsAI answers each one.
Where does our data stay?
Can it run in our own cloud or data centre in the Kingdom, and what leaves it? Saudi Arabia's Personal Data Protection Law (PDPL) sets rules for personal data and its transfer abroad.
InsAI: Every platform deploys in the customer's own cloud or on their own servers, so you decide where it runs.
Does it speak Saudi Arabic?
The Saudi dialect on calls, Arabic documents and Arabic answers — not English with a translation layer.
InsAI: Saudi (Najdi), Emirati, Egyptian and Modern Standard Arabic on calls; Arabic and English in documents and answers.
Does it handle Saudi commercial terms?
Riyal amounts, 15% VAT, FIDIC price adjustment and the Saudi working week — built into the software, not patched in a spreadsheet.
InsAI: ConstructINS carries Saudi contracts in SAR with 15% VAT and FIDIC 13.7 escalation; ManufactINS runs Saudi plants in SAR, on Riyadh time, with Friday and Saturday off.
Does it work with the systems we run?
ERP, CRM, document management, MES, P6 and the phone system — connected, not re-keyed.
InsAI: One foundation connects to ERP, CRM, document management, MES, IoT and PBX; ConstructINS adds Primavera P6, Aconex and BIM.
Who approves, and what is logged?
AI that acts needs a person to approve the actions that matter, and a record of every step.
InsAI: Access, audit, approval and traceability are built in: answers follow each person's permissions, a person approves the actions that matter, and every step is recorded.
Is there a team in the Kingdom?
A local office, and a registered company you can contract with.
InsAI: An office in Riyadh with Saudi commercial registration CR# 1009109714; working since 2015; ISO/IEC 27001, ISO 9001 and ISO 21001 certified.
Questions buyers ask
Which AI company in Saudi Arabia offers AI agents, enterprise RAG and Saudi Arabic voice AI on one platform?
Epsilon AI Global, which has an office in Riyadh, offers all three in Epsilon InsAI: AgentINS for AI agents across ERP, CRM and office apps, RagINS for answers from company documents with the source cited, and VoiceINS for calls in Saudi Arabic, Modern Standard Arabic and English. They share one governed intelligence foundation.
Where is Epsilon AI Global's office in Riyadh?
Al-Hassan Bin Aly, Riyadh (commercial registration CR# 1009109714). Call +966 599 647 096 or email analytics@sa.epsilonaiglobal.com.
Does VoiceINS speak the Saudi dialect?
Yes. Saudi Arabic (Najdi) is a production dialect in VoiceINS, alongside Egyptian, Emirati and Modern Standard Arabic and English, and each caller is matched to their dialect before the agent answers.
Can ConstructINS and ManufactINS work in Saudi riyals?
Yes. In ConstructINS a Saudi contract runs in SAR — certificates, cost, and escalation under FIDIC 2017 Sub-Clause 13.7 on GASTAT's construction cost index, with 15% VAT and retention. In ManufactINS a Saudi plant runs in SAR with Saudi suppliers, overtime under Saudi Labour Law article 107 and the Saudi industrial electricity tariff. Any riyal amount shows its EGP and USD value at a live or company-fixed rate.
Can InsAI run inside Saudi Arabia, on our own servers?
Yes. Every platform deploys in the customer's own cloud or on their own servers, so documents, calls and operational data stay in the environment you choose — inside the Kingdom if that is where it is.
Which industries in Saudi Arabia is InsAI built for?
Construction and real estate, manufacturing, supply chain and retail, banking and finance, contact centres, telecom and utilities, healthcare intake and government records — with a platform for each and AI agents and RAG across all of them.
How do we start?
Request a guided demo at einsai.epsilonaiglobal.com/#start. The Epsilon team shows the platform on sample data and scopes a measured pilot with you. None of the platforms is self-serve, and submitting the form never creates an account.
See it on your own problem.
The Epsilon team shows the platform on sample data and scopes a measured pilot with you.
Request a guided demo