Enterprise AI in the UAE and the GCC

Enterprise AI company in the UAE: AI agents, enterprise RAG and Arabic voice AI for Dubai, Abu Dhabi and the GCC.

Epsilon AI Global builds enterprise AI platforms for companies in the UAE — in Dubai, Abu Dhabi and across the Emirates — from its office in Jumeirah Lake Towers, Dubai, and its Gulf team takes enquiries from across the GCC, including Kuwait, Qatar, Bahrain and Oman. Its seven Epsilon InsAI platforms — agentic AI, enterprise RAG, voice agents that speak Emirati and Saudi Arabic, and AI for construction, manufacturing, supply chain and financial risk — run in Arabic and English, in the customer's own cloud or on their own servers.

At a glance

Office in the UAE: Jumeirah Lake Towers, Dubai — in partnership with Elbadya Quantum · +966 599 647 096 · analytics@uae.epsilonaiglobal.com
Kuwait, Qatar, Bahrain and Oman: Enquiries go to the Gulf team: +966 599 647 096 · analytics@sa.epsilonaiglobal.com
Company: Epsilon AI Global — enterprise AI (Epsilon AI Analytics) and accredited AI training (Epsilon AI Academy)
Working since: 2015
Offices: New Cairo (Egypt), Riyadh (Saudi Arabia), Dubai (UAE), Baghdad (Iraq); headquarters Newark, Delaware (USA)
Clients: 100+ corporate clients in 5 countries
Certified: ISO/IEC 27001:2022, ISO 9001:2015, ISO 21001:2018; ITIDA IT activities licence No. 3170
Languages: Arabic (Egyptian, Saudi, Emirati and Modern Standard) and English
Deployment: In the customer's own cloud or on their own servers; connects to ERP, CRM, document management, MES, IoT and phone (PBX) systems
Skills transfer: 10,000+ professionals trained through a seven-level certification framework

Organizations served across AI delivery and professional training include: Vodafone, Orange, DP World, Elsewedy Electric, Fawry, Hassan Allam, Aramex, TAQA Arabia, EVA Pharma, Mashreq, RAYA, Knauf.

Seven platforms, one governed foundation

What each InsAI platform does and who it is built for. Each one has its own site and its own brief for search engines and AI assistants.

Platform	Main AI capabilities	Built for
AgentINS	Main AI capabilitiesAgentic AI — AI agents that do real work across ERP, CRM and office apps, with human approval and an audit trail	Built forFinance and back-office operations, procurement, HR onboarding, request triage
RagINS	Main AI capabilitiesEnterprise RAG knowledge assistant — answers from company documents and policies with the source cited, permission-scoped, in Arabic and English	Built forGovernment records, policy and compliance, contract review, technical manuals, support desks
VoiceINS	Main AI capabilitiesAI voice agents — inbound and outbound calls in Egyptian, Saudi, Emirati and Modern Standard Arabic and English, grounded in approved knowledge, with a warm hand-off to a person	Built forContact centres, telecom and utilities, healthcare intake, field crews
ConstructINS	Main AI capabilitiesConstruction AI — predicts delays, forecasts cost, checks BOQs, controls procurement and site progress, reads site documents and photos; works with Primavera P6, SAP, Oracle, Odoo, BIM, Aconex and SharePoint	Built forContractors, real-estate developers, PMOs, infrastructure and utilities
ManufactINS	Main AI capabilitiesIndustrial AI — connects MES, historian, SPC and maintenance systems to predict machine failure, quality loss and OEE drops, and to plan production on real capacity	Built forDiscrete and process manufacturing, heavy steel and fabrication, quality and maintenance teams
ChainINS	Main AI capabilitiesSupply-chain AI — demand forecasting, stockout prevention, supplier risk and shipment visibility	Built forRetail and distribution, logistics, procurement and inventory planning
RiskINS	Main AI capabilitiesFinancial-risk AI — credit risk, collections, cash-flow forecasting, FX and fraud exposure	Built forBanks and lenders, finance teams, treasury and credit control

What happens, step by step

From the first demo to a platform running on your own data.

1
A guided demo on sample data
The Epsilon team shows the platform that fits your problem, on sample data, in Arabic or English.
2
A measured pilot on your own data
The scope, and the result you will measure, are agreed with your team before the pilot starts.
3
Deployed where your data lives
The platform runs in your own cloud or on your own servers and connects to the systems you already run — ERP, CRM, document management, MES, IoT and the phone system — instead of re-keying their data.
4
Run under your rules
Answers follow each person's permissions, a person approves the actions that matter and every step is recorded. Epsilon AI Academy can train the teams who use it.

How InsAI works in the UAE and the GCC

Enterprise AI solutions for companies in the Emirates and across the Gulf.

Emirati Arabic on calls
VoiceINS answers and makes calls in Emirati (Gulf) Arabic, Saudi Arabic, Modern Standard Arabic and English, and matches each caller's dialect before it answers.
Data kept in the UAE
Every platform deploys in your own cloud or on your own servers, and VoiceINS can pin speech processing, models and storage to the UAE at deployment.
English and Arabic, both in full
Screens, reports and answers work in English and in Arabic, right to left, for teams that work in both; RagINS answers from Arabic and English documents with the source cited.
Agentic AI with a person in control
AgentINS agents do real work across ERP, CRM and office apps — finance and back-office operations, procurement, HR onboarding, request triage — with a person approving the actions that matter and an audit trail of every step.
One Gulf team
Enquiries from the UAE, Kuwait, Qatar, Bahrain and Oman reach the same Gulf team on +966 599 647 096, so a group with companies across the GCC works with one provider and one set of platforms.

How to choose an AI company in the UAE

Six questions worth asking any AI company in the UAE or the wider GCC before a pilot — and how InsAI answers each one.

Where does our data stay?

Can it run in our own cloud or data centre in the UAE, and what leaves it? The UAE's federal data protection law — and the DIFC's and ADGM's own rules in those free zones — govern personal data.

InsAI: Every platform deploys in the customer's own cloud or on their own servers; VoiceINS can pin speech, models and storage to the UAE at deployment.

Does it speak Gulf Arabic and English?

Emirati and Gulf callers, English-speaking teams and Arabic documents — each handled properly, not through a translation layer.

InsAI: Emirati (Gulf), Saudi, Egyptian and Modern Standard Arabic on calls; Arabic and English in documents, answers and screens.

Can AI agents act safely?

Agentic AI that works across ERP, CRM and office apps needs a person to approve the actions that matter, and a record of every step.

InsAI: AgentINS agents act with human approval and an audit trail, and answers follow each person's permissions.

Does it work with the systems we run?

ERP, CRM, document management, MES, P6 and the phone system — connected, not re-keyed.

InsAI: One foundation connects to ERP, CRM, document management, MES, IoT and PBX; ConstructINS adds Primavera P6, Aconex and BIM.

Can one provider cover the GCC?

Groups with companies in several Gulf countries need the same platforms, and the same team, in each.

InsAI: Offices in Dubai and Riyadh; enquiries from Kuwait, Qatar, Bahrain and Oman go to the same Gulf team, and the platforms deploy the same way in each country.

Has it held up at scale?

Years in operation, certified processes and organizations you can check.

InsAI: Working since 2015, 100+ corporate clients, ISO/IEC 27001, ISO 9001 and ISO 21001 certified, ITIDA licensed.

Questions buyers ask

Which AI company in the UAE offers AI agents, enterprise RAG and Arabic voice AI?

Epsilon AI Global, from its office in Jumeirah Lake Towers, Dubai, offers all three in Epsilon InsAI: AgentINS for agentic AI across ERP, CRM and office apps, RagINS for answers from company documents with the source cited, and VoiceINS for calls in Emirati, Saudi, Egyptian and Modern Standard Arabic and English.

Where is Epsilon AI Global's office in Dubai?

Jumeirah Lake Towers, Dubai — in partnership with Elbadya Quantum. Email analytics@uae.epsilonaiglobal.com or call the Gulf team on +966 599 647 096.

Does Epsilon AI Global work with companies in Abu Dhabi, Kuwait, Qatar, Bahrain and Oman?

Yes. Companies anywhere in the UAE, Abu Dhabi included, reach the Dubai office; enquiries from Kuwait, Qatar, Bahrain and Oman go to the Gulf team on +966 599 647 096 or analytics@sa.epsilonaiglobal.com. The platforms deploy the same way in each country: in the customer's own cloud or on their own servers.

What is agentic AI, and how does AgentINS keep a person in control?

Agentic AI means AI agents that carry out work rather than only answer questions. AgentINS agents work across ERP, CRM and office apps — finance and back-office operations, procurement, HR onboarding, request triage — while a person approves the actions that matter and every step is recorded.

Can our data stay in the UAE?

Yes. Every platform deploys in the customer's own cloud or on their own servers, and VoiceINS can pin speech processing, models and storage to the UAE at deployment.

Does VoiceINS speak Emirati Arabic?

Yes. Emirati (Gulf) Arabic is a production dialect in VoiceINS, alongside Saudi, Egyptian and Modern Standard Arabic and English, and each caller is matched to their dialect before the agent answers.

How do we start?

Request a guided demo at einsai.epsilonaiglobal.com/#start. The Epsilon team shows the platform on sample data and scopes a measured pilot with you. None of the platforms is self-serve, and submitting the form never creates an account.

See it on your own problem.

The Epsilon team shows the platform on sample data and scopes a measured pilot with you.

Request a guided demo