All solutionsVoice.INS

Conversational intelligence

Speak, and be answered

A voice agent that listens in the language and dialect your caller actually uses, answers from the same governed knowledge base, and speaks the reply back — at any hour, at any volume.

86.7%Calls containedRetail contact centre · resolved without reaching a person

Capabilities

Speak naturally

Language and dialect are detected automatically. No mode to switch and nothing to declare before the caller starts talking.

Real-time transcription

The question is transcribed as it is spoken and interpreted in the context of the conversation so far.

The same grounded answers

Replies draw on exactly the knowledge channels that power RAG.INS — one corpus, one source of truth, one permission model.

Natural spoken replies

Answers come back as fluent generated speech, with the full transcript kept alongside for the record.

How it works

  1. 1The caller speaks, in any language
  2. 2Transcribed and understood in context
  3. 3Retrieved from your governed knowledge
  4. 4Answered aloud, and logged

Best for

Contact centresField crewsUtilities & telecomHealthcare intakeAccessibility

Without it

Queues build at peak, dialects go unserved, and the people who cannot stop to type get no service at all. Every abandoned call is revenue and trust walking away.

Start with the question you are asking today

Sign in to the product your account is licensed for, or talk to the team about a scoped pilot on your own data.